100+ businesses helpedAI CUSTOMER SUPPORT FOR E-COMMERCE
Let AI handle recurring customer questions using your order data and policies. Help customers faster, protect your margin and grow without support work growing at the same rate.
From your agents to one clear overview.
Find your best first workflow, what it needs and where the value is. A few quick questions.
BUILT BY VULC. FOR THE WORK IN YOUR INBOX.
We have built a complete support workspace with AI: customer questions, order context and replies in one place. These are the tasks your agents can take over, using your policies and brand voice.
Order questions
Your team looks up every order and shipping status by hand.
Your agent retrieves the right details and prepares a reply in your brand voice.
Fewer minutes per question. More customers helped by the same team.
WHAT YOUR AI AGENT DOES
Tell us what fills your inbox. We build around your products, returns policy and workflow. You can then expand into other work across your store.
AI CHIEF · YOUR SUPPORT OVERVIEW
As your team of support agents grows, we also build your AI Chief. It assigns work and shows what is handled and what needs your team. One point of contact, without tracking every question yourself.
Less time in the inbox. More control over service, workload and costs.
BUILT ENTIRELY AROUND YOUR BUSINESS
Your returns policy, products, example replies and brand voice form your agents’ second brain. We connect that knowledge to order and shipping data, so your team can stop looking up the same information.
Answers that fit your business. Less copying and searching. More time for customers who need personal attention.
Your knowledge. Connected in one second brain.
YOUR OWN WORKSPACE FOR YOUR BUSINESS
See the support workspace we have already built. The question, order context and reply on one screen. Open the image to read the details.
Built Vulc workspaces · example data
YOUR AI PARTNER WITH E-COMMERCE EXPERIENCE
Better margins, less manual work and a business that runs more easily. That is what we build for. You work directly with me, from the first decision to an AI team working for you.
Founder of Vulc
Your point of contact and your builder.FROM FIRST QUESTION TO FIRST AGENT
Take the short AI check. Where does your time go, and what would you like to hand over?
The AI check on this pageWe choose the work with the biggest potential for time savings or margin. You know what the agent will do and whether the investment makes sense.
Free call · 30 minutesWe build, test and hand over. You get training. Then we expand where it saves time, improves work or helps you grow faster.
Live in 2–3 weeksGOOD TO KNOW
No. We start with your current tools and one recurring customer question. Together we choose what AI handles and what stays with your team. You can expand later.
We start with email: order status, returns or product questions, for example. We agree on what the agent handles and when your team steps in. Other channels can follow.
Your first AI agent goes live within 2–3 weeks of starting. We agree on what we will build and the access we need beforehand. Then we expand your AI team.
You receive a proposal for the first agreed workflow, including the build cost and expected software and usage costs. That lets you judge whether the investment makes sense.
You receive the agreed code, accounts, documentation and training. After handover, 14 days of help with faults in the agreed work are included. Ongoing support is optional.
LESS REPETITIVE WORK. MORE VALUABLE WORK.
Keep more profit. Manage less yourself.
Find out which customer questions AI can take over.
