AI CUSTOMER SUPPORT FOR ESTABLISHED STORES
Less time and moneyspent on customer support.
Give customers an answer without the repeated lookups. Custom AI agents use your order data, policies and brand voice.
Find out which questions AI could handle and whether it would pay off.
With Maarten, founder of Vulc
- Less manual work
- More capacity
- Control of your costs
SEE THE WORKFLOW
From a question to an answer.
Try a routine question or an exception that needs your team.
Where is my order?
#10319 · Bag · €89Hi Daan, your order is with the carrier and expected tomorrow. Still waiting after that? Let us know.
The agent acts independently only within the agreed rules.
This is an illustration, not a recorded product demo. We agree which actions can run independently for each implementation.
ONE CONNECTED SYSTEM
An agent that knows your store.
Your products, return policies and way of working guide every task. We connect the knowledge and tools your support needs.
Your company knowledge
- Products & policies
- SOPs & workflows
- Templates & brand voice
Your specialist agents
- Order questions
- Returns
- Exceptions
Your tools & workspace
- Customers answered
- Order context ready
- Exceptions for your team
You set the permissions. Missing information and exceptions go to your team.
USE YOUR OWN SUPPORT WORKLOAD
See how much time and money you could save.
Estimate my potential savings
YOUR SUPPORT TODAY
What does your support cost today?
Adjust the example. No email address required.
Include salary, employer contributions and other staff costs.
Optional. Leave at 0 if you do not use a paid helpdesk.
Example percentage, not a forecast. Remaining time includes checks and difficult enquiries.
YOUR MONTHLY ESTIMATE
€6,000potential savings per month
240hours saved per month
- Value of staff time saved
- €6,000
- Helpdesk savings included
- €0
Time saved reduces staff costs if you need fewer paid hours or avoid extra hiring.
View calculation details
- Time your team spends today
- 300 hours
- Time your team still spends
- 60 hours
- Current staff costs
- €7,500
- Current helpdesk costs
- €0
Your helpdesk cost is not included as a saving. Choose “Include replacing it” to see what you could save by cancelling this helpdesk.
Estimates exclude setup, AI usage, hosting and optional management.
Your calculation is included only if you use this button and then submit the form.
BUILT FOR YOU. HANDED OVER TO YOU.
We build it. Your team takes control.
- 01
Choose the right work
We map the opportunity, your tools and the scope.
- 02
Build and test together
Agents, connections and controls, tested with your team.
- 03
Make it yours
Your accounts, agreed code and documentation. Practical training included.
YOUR CUSTOMER SUPPORT. YOUR NEXT STEP.
Is AI support worth it for your store?
In 30 minutes, we look at the work AI could take over, the inputs it needs and the potential value.
- Which questions to start with
- What your team still handles
- Whether the investment makes sense
Your call with Maarten
You’ll speak directly with me, the founder of Vulc. We’ll look at your business and where AI could help.
Enquiry details
We save your source page and campaign codes. Your calculation is included only if you choose. Profit and calculation stay out of calendar URLs and analytics.
PRACTICAL QUESTIONS
Before you choose a time.
Do we need to replace our current helpdesk?
No. We first look at what your current helpdesk already does well and what you still need. You can keep it and add AI, or discuss replacing it. That depends on the features, channels and contracts you need.
What will my team still do?
Your team handles exceptions, checks quality and manages performance. We agree when an agent can act independently and when human approval is needed. If information is missing, the agent hands the enquiry over with its context.
What do we need to provide?
Implementation requires your procedures, example replies, brand voice, order and shipping data, and access to the agreed tools. During the review, we discuss what is available. Please do not share customer records or passwords in this form.
Which channels do you support?
We start with email support. We can discuss website chat as a possible extension.
What does it cost, and is ongoing management required?
You receive a custom proposal after we discuss your workflow and scope. It explains the investment, AI usage and hosting costs. Ongoing management is optional. You can choose support and continued improvements, or manage the system yourself after handover, within the agreed ownership and licensing terms.
Is the calculated time saving guaranteed?
No. This is an estimate based on your inputs. The time you save depends on your customer questions, data and the checks your team still needs to do. You save on staff costs when you need fewer paid hours or avoid extra hiring. We assess what is achievable during the review.