Support Response Drafter

One reply per ticket, with the evidence and any decision you still need to make.

Supply your business context, shop policies, product facts, orders and tickets. Get reply drafts and a concise owner review queue, with source references, uncertainty and decisions kept separate from the customer reply. Start with START-HERE.md and configure the agent for your business.

The aim is a useful draft you can review. You still decide what gets sent and which exceptions to approve. The included examples are fictional. No connected helpdesk, automatic sending or refund processing.

What you get

Instructions, guided business setup, examples, acceptance tasks and setup guides.

Workflow

Analysis and drafts from supplied files.

Apps

Tested with fictional files in Codex sessions. Setup guides for Codex, Claude, ChatGPT and Hermes; native installation unverified.

Version and language

1.0.0 · English · released

Your AI app and optional connections may cost money. This package does not grant account access. App-specific setup is documented; full compatibility has not yet been tested.