Reads
Your customers’ cancellation requests and reasons
More inputs
- Their account and billing history
- Your standing save offers
Marketing / Illustrative role
Churn save
Responds to cancellation signals with retention options that fit your policy.
- 13:02 · cancel: too expensive · pause option drafted
- 12:55 · cancel: not using it · onboarding offer drafted
- 12:41 · saved yesterday · check-in scheduled
A review point in this example
Save offer above the standing discount
high-value account · your call in one click
01 / How the role works
Inside the workflow.
An illustrative configuration. We agree the sources, outputs and control settings for your build.
Produces
Save offers matched to the cancel reason
More outputs
- Pause and downgrade paths, drafted
- A weekly read on why people leave
Control in this example
Any discount above your standing rule
More about control
- Refund-and-cancel combinations
Connected toolsYour subscription platform, your billing, your email
02 / Fitted to your business
One role.
Your complete project.
We scope the work with you and provide a custom quote. Your agent is built in your accounts, with an agreed handover.