Marketing / Illustrative role

Winback

Identifies your inactive customers and prepares relevant winback campaigns.

Example activity Illustrative
  • 06:50 · 90-day quiet segment rebuilt · 3 tiers
  • 06:44 · tier 1 draft ready · no discount needed
  • 06:37 · last campaign read · offer B carried it
A review point in this example

Tier 3 winback with deep offer

margin note attached · waiting on you

Explore the workflow

01 / How the role works

Inside the workflow.

An illustrative configuration. We agree the sources, outputs and control settings for your build.

Reads

Your customers’ purchase and activity history

More inputs
  • Your lapsed segments and past campaigns
  • Your offer rules

Produces

Lapsed segments worth the effort, refreshed weekly

More outputs
  • Winback drafts with offers sized per segment
  • A read on what brought people back

Control in this example

Every send

More about control
  • Offer depth beyond your standing rule

Connected toolsYour email platform, your store or billing data