The agents
An agent for the workthat eats your week.
Every Vulc agent is forged for one business: your tone, your edge cases, your thresholds. These six shapes cover most operations, and the orchestrator keeps them working as one team. If your operation needs a stranger one, that is what a custom build is for.
Agent 00 · The orchestrator
One brain on the queue.One place to say yes.
The orchestrator decides what runs when, routes work to the right specialist and collects everything that needs a human into one approval surface. You deal with one inbox, never six. It is the same architecture that runs our own platform, fitted to your operation.
Agent 01 · Support
Answers with the orderalready open.
Reads every ticket with the customer's real history next to it, drafts the reply in your tone and resolves the routine cases end to end. Trained on your policies, so it knows a goodwill gesture from a hard no.
Prepares
- Replies drafted from real order and account context
- Routine resolutions on standing approval
- Escalation notes when a case turns strange
Waits for you
- Refunds and gestures above your threshold
- Anything legal, angry or ambiguous
Runs against: Your helpdesk, your store or CRM, your email
Agent 02 · Email & retention
Flows that never sleep.Sends that always ask.
Builds and maintains the follow-up rhythm of your business: welcome, winback, post-purchase, renewal. Drafts campaigns from what actually sold and who actually opened. Nothing reaches an inbox without a yes.
Prepares
- Flow drafts and segment logic
- Campaign drafts built on real performance
- List hygiene and sunset suggestions
Waits for you
- Every send to a real customer
- Discounts and offers
Runs against: Klaviyo or your email platform, your store data
Agent 03 · Creative & content
Concepts by the batch.On brand by default.
Turns your performance data and your brand voice into ad concepts, hooks and copy variants, ready for review in batches instead of one late night at a time. It proposes. The publish button stays yours.
Prepares
- Ad concepts and hooks from winning angles
- Copy variants per channel
- Briefs your designer can shoot from
Waits for you
- Anything that goes live on an ad platform
- Claims that need a factual check
Runs against: Meta, TikTok, your analytics
Agent 04 · Product & listings
Every listing sharp.Every change signed.
Writes and maintains product pages, descriptions and catalog data at volume, matched to your voice and your structure. Bulk work that used to take a week of copy-paste gets drafted in an afternoon and published only after your pass.
Prepares
- New listings drafted at volume
- Rewrites for weak pages
- Catalog consistency checks
Waits for you
- Publishing to the live store
- Price and availability changes
Runs against: Your store, your product data
Agent 05 · Research & intel
Reads everything.Writes nothing.
Watches your market: competitors, pricing moves, reviews, category shifts. Delivers a digest you can act on instead of forty open tabs. The one agent that needs no gate, because it only ever reads.
Prepares
- Weekly market and competitor digests
- Price and assortment tracking
- Answers to specific research questions
Waits for you
- Nothing. It has no write access at all.
Runs against: The open web, your category
Agent 06 · Ops & reporting
The numbers, reconciled.The oddities, flagged.
Keeps the operational numbers honest: daily reconciliation, anomaly alerts, the weekly report that writes itself. When something drifts, you hear about it while it is still small.
Prepares
- Daily reconciliation runs
- Anomaly alerts with the cause attached
- The weekly numbers, written up
Waits for you
- Any correction that changes stored data
Runs against: Your store, your ad platforms, your finance stack
And yours
The odd one out.
Most operations have one job that fits no template: the weird workflow that grew for five years and now lives only in the owner's head. That is usually the agent worth building first. Bring it to the audit.